Return & Refund Policy


Thank you for shopping at Lottie Love, if you are not entirely satisfied with your purchase we are happy to help.


You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.



Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your card (or original method of payment) you will receive the credit within a certain amount of days, depending on your card issuer’s policies.


Shipping – You will be responsible for paying for your own shipping costs for returning the item and original shipping costs are non-refundable.